FAQ

All FAQ's for Quotilio BigCommerce

What is Request Quote Button in my store?
Request Quote Button is an option for your customer to make a quote request from your store.  Customers can select their favorite products and send a quote ...
Wed, 1 Jul, 2020 at 4:08 PM
Can we add a product/variant more than the available quantity to quote? If yes then How?
Yes, you can do this on your own in Quotilio. By default, if inventory tracking is disabled for a product then you don't need to do anything. You can a...
Thu, 15 Oct, 2020 at 10:09 AM
What is guest customer quote?
Whenever you create a quote, you have two options for customers.   1. Existing Customer. 2. Guest Customer. Who has an account in your store is an Ex...
Sat, 31 Oct, 2020 at 8:43 PM
When does a quote will expire?
A quote will expire in many cases. Below are the cases - Expiry Date provided - If you define the expiry date on a quote creation. Then Quotilio will expi...
Sun, 27 Dec, 2020 at 12:57 PM
A quote is expired during draft status. Is it happens?
Yes, a quote can be expired while in draft status. A draft quote will expire in the below cases - Expiry Date provided - If you have defined the expiry d...
Sun, 27 Dec, 2020 at 1:14 PM
Does Quotilio delete a Quote?
Yes. Quotilio deletes a quote. Quotilio only deletes an Expired Quote But not the other quotes. If a quote has expired for 30 days or more then this quote...
Sat, 16 Jan, 2021 at 8:48 AM
How to activate Request Quote button on your store?
After landing on the app Quotilio,  Please check the sidebar menu and go to the "Activate Request Quote" page. After that, you will see a ...
Thu, 8 Apr, 2021 at 12:01 PM
How to activate Request Quote button on all your product?
You can activate request quotes for all your products by going to "Activate Request Quote". Then Select "For All Products" And activate...
Thu, 8 Apr, 2021 at 12:02 PM
Quote email from my app is going to SPAM or JUNK in customer email. Why?
This happens because of many reasons. below are the some of reasons. Customer email has SPAM filter enable. Outgoing email from the app is sending fro...
Fri, 6 Aug, 2021 at 9:26 AM
What is Automatic Quote and how it works?
Automatic Quote is a scheduling process for sending a Requested quote back to a customer after modifying/discounting without touching by you. Let's...
Fri, 18 Jun, 2021 at 8:52 AM