When does a quote will expire?
Modified on: Sun, 27 Dec, 2020 at 12:57 PM
A quote will expire in many cases. Below are the cases -
- Expiry Date provided - If you define the expiry date on a quote creation. Then Quotilio will expire the quote on the given date.
- Expiry Date not provided -If you don't provide the expiry date on a quote creation, still the Quote can be expired by Quotilio. Because BigCommerce ordered Quotilio to expire the quote for any reason. The reason can be -
- Quote cart expires: BigCommerce deletes a cart and notify to Quotilio if the cart becomes inactive for a while or any malicious activity happens to that cart or the quoted customer leaves the cart abandoned many times after clicking the checkout link. Then Quotilio expires the quote.
- Checkout link expires: BigCommerce deletes the checkout link and the cart, if the cart becomes inactive for a long time (usually 10-15 days) or the requested customer deletes the quoted cart.
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