FAQ

What happens if I do manual sync from the dashboard?
 If you choose manual sync with the 'By Date'  option then order within the dates and its relevant data will be sync to selected CRM. (If the ord...
Wed, 29 Apr, 2020 at 7:55 AM
What is the data sync flow for Zoho Books?
Below is the standard data sync flow for Zoho Books. You can customize the sync flow from the app.  Besides the standard data flow, you can add...
Tue, 3 Nov, 2020 at 8:24 AM
What is the data flow for Zoho CRM?
Below is the standard data sync flow for Zoho CRM. You can customize the sync flow from the app.  Besides the standard data flow, you can add your cu...
Tue, 3 Nov, 2020 at 8:24 AM
How to connect Zoho Books from BigCommerce and sync the data?
Follow the instruction below to connect BigCommerce to Zoho Books in Skylio - CRM connector. Select Zoho Books in the Apps section on the CRM page. ...
Wed, 29 Apr, 2020 at 8:09 AM
How to create custom field in Zoho Books and get the API Field Name?
Skylio - CRM Connector requires API Field Name of a Custom Field of Zoho Books to Sync the data on to it. You need to first create custom fields on your...
Mon, 1 Feb, 2021 at 9:43 PM
BigCommerce data is not synchronizing in Salesforce. What happened?
Data synchronization maybe not working mostly for one reason. 1 . Check if your Salesforce has API Access.  You have successfully connected to Sa...
Thu, 8 Apr, 2021 at 10:33 PM
BigCommerce to Salesforce connector field mappings.
By default below fields are mapped to your Salesforce from BigCommerce. Bigcommerce Customer Object SalesForce Account Object Company Name / First...
Wed, 28 Jul, 2021 at 5:08 PM
BigCommerce to Zoho CRM connector field mapping.
By default below fields are mapped to your Zoho CRM from BigCommerce. Bigcommerce Customer  Zoho CRM Account  Company Name / First Name + Last name ...
Wed, 10 Feb, 2021 at 12:06 PM
BigCommerce to Zoho Books connector field mapping.
By default below fields are mapped to your Zoho Books form BigCommerce. Bigcommerce Customer  Zoho Books Contact  Company Name / First Name + Last...
Fri, 29 May, 2020 at 9:43 PM
Is it possible to create an Invoice whenever a successful order is synced to Zoho Books?
Yes. Skylio - CRM Connector supports this feature. You only just need to activate this setting from the App Dashboard. Go to App Dashboard and check the &q...
Tue, 9 Jun, 2020 at 8:16 AM